Who we are
Our website address is: https://caliberrefinishing.com/
At Caliber Refinishing Solutions Inc. (the “Company”, “we” or “us”), we use our website and other internet-based tools for the following purpose:
Promotion and online visibility for our Company. Quote Requests and general information.
We are required to collect and retain information about the people and companies that access and use the website (“Users” or “you”). This Policy applies to our privacy practices on all communications between the Company and Users, including but not limited to communication via:
the Company website (including the website hosted at https://caliberrefinishing.com/ and any other web domain used by the Company to communicate with users now or in the future); any mobile, computer, or tablet-based application currently offered by Company or developed in the future by the Company; and all other services provided by the Company, as described on the Website (Items 1 to 3 are collectively referred to as the “Website”).
What personal data we collect and why we collect it
When you access and use the Website, we will collect and retain all personal identifying information submitted to us. We will take steps to protect the information submitted to us by Users and we will not disclose any personal identifying information without the consent of Users, unless otherwise set out in this Policy. Personal identifying information may include but is not necessarily limited to:
Full Name, Email, Phone Number
We will not use personal identifying information to contact you for any reason unrelated to your use of the Website or for commercial reasons unrelated to the business of the Company. Except with your consent or where required by law, we will not provide personal identifying information to any third party. To learn about your experience as a User and to make periodic improvements to the Website and our business, we may collect and retain certain information. We will automatically record information about your activity on the Website. This may include your Internet Protocol (IP) address, operating system, geolocation information, locale preferences, identification numbers associated with your computers and mobile devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata, and other electronic interactions with the Company and the Website.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
To provide an enhanced experience to Users, including to track conversions and analytics, we may engage services and features controlled by third-parties. We cannot control or dictate how any third-party application you use in conjunction with the Website, now or at any point in the future, will treat any personal information you transmit through their servers when using the Website. We advise you to contact these parties directly to review their privacy policies. Without limitation, the Company uses or may use the following third-party applications and services in conjunction with the Website:
By using any of these third-party application to interact with the Website, we will not be given access to your login credentials, user name, password, payment information, or any information you may provide directly to these applications.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Permitted uses of data
We use data collected from the Website for various purposes, including to: provide the Website to you and accompanying customer support; notify you about updates and changes to the Website; prevent and address technical issues with the Website; monitor usage of the Website. Without restriction, we may use any information you submit through the Website for any purpose we deem appropriate so long as it is anonymous and stripped of any and all personal identifying information. We may use the data collected from the Website, devices, browsers, and any other sources, for its own purposes, both related to and unrelated to improving the Website.
Legal basis for processing personal identifying information
We may process your personal identifying information for a number of reasons, including: performing a contract with you relating to the Website; you have provided us consent to do so; fulfilling a legal obligation; fulfilling our legitimate interests, which are not overridden by your rights; for payment processing purposes.
Accessing, correcting & deleting your personal information
If you wish to access or amend your personal information or to request that we permanently delete your personal information from our servers, please send an email to INFO@CALIBERREFINISHING.COM. We will ensure your personal information is accessible, amended and/or deleted in a reasonable time after receiving that request. Deleting such information may require us to terminate any account you may have created in its entirety and prevent you from using the Website. So long as your account remains active, we will preserve your personal information in accordance with the Policy. You may decline to share certain personal information with us, in which case you may not be able to use the Website, either in its entirety or certain features. When deleting your information, whether by request or due to inactivity, we will use standard electronic means to remove your personal information from our files. We will also retain any and all information that we are required to retain under any applicable laws for the full duration of time required under those laws.
Keeping your data secure
We will store your information in electronic format on industry-standard servers that we have selected. Except where required to do so by law, we will not store your personal information in any physical or paper-based format. The servers we select to store information engage security software and generally accepted standards to protect personal information. The software used by these servers is intended to prevent unauthorized access or improper use. However, no security system is perfect and there is always a risk of unauthorized parties accessing your personal information. Therefore, we make no guarantees or representations as to the technical or legal compliance of the servers we use. We cannot guarantee the complete protection and security of your personal information. Our servers may be located outside of Canada, and thus are potentially subject to the privacy and security laws in force in other countries. If you have concerns about your personal information being stored electronically in foreign jurisdictions, please contact us before proceeding to use the Website.
In the event the personal information of a User is disclosed as the result of any breach of security of the Website or its servers, regardless of who is at fault, we will take steps to advise all known affected Users within a reasonable timeframe of learning of the breach.
Use of website by minors
With the following restrictions, the Website may be accessed in certain circumstances by persons under the age of 18. We take the following precautions to protect the safety and information of persons under the age of 18:
Persons under the age of 13 are prohibited from using the Website without the express permission and direct supervision of a parent or guardian. Persons under the age of 13 are prohibited from submitting any personal identifying information through the Website. The Company will immediately delete any personal identifying information submitted in violation of this Policy.
Disclosure of personal information
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If the Company or its assets are acquired by a third party, in which case personal data about Users may be one of the transferred assets.
Amending this policy
This Policy may be updated and amended from time to time. We reserve the right to change this Policy at any time, and any amended Policy is effective upon posting to the Website. We will make efforts to communicate any changes to this Policy we deem material, in our sole discretion, via email or notifications on the Website. Your continued use of the Website will be deemed acceptance of any amended Policy.
We encourage you to send us questions and inquiries on this Policy and the steps we take to keep your personal information secure. Please send us an email:
We will respond to all inquiries on the Policy within 7 days.